Moja77 Privacy Policy

Welcome to moja77. This Privacy Policy explains how we collect, use, store, and protect your personal data. We believe privacy is a fundamental right, and safeguarding it is our foremost responsibility.

This Privacy Policy applies to all services, mobile apps, and websites on the moja77 platform. By using our platform, you are deemed to have accepted the terms of this policy. Please read it carefully.

We never sell your personal data to third parties under any circumstances. Your information is used solely to improve moja77's services and meet legal obligations.

Moja77 collects only the minimum information needed to provide its services. The types of data we may collect include:

• Identity Information: Full name, date of birth, and national ID number (for KYC verification).
• Contact Details: Email address and mobile number.
• Financial Information: Records of deposit and withdrawal transactions (we do not directly store card or account numbers).
• Device Information: IP address, browser type, operating system, and device ID.
• Usage Information: Gaming history, login times, session data, and preferred games.
• Cookie Information: Website browsing behavior and preferences.

We collect only the data that is essential to operate our services. Unnecessary information is never requested.

Moja77 collects your information through several methods. Here is what you should know about each:

• Direct Provision: Information you provide directly during registration, KYC verification, or when contacting our support team.
• Automatic Collection: Through cookies, log files, and tracking technologies while you use the platform.
• Payment Processors: Transaction confirmation data received from the payment gateway during deposits or withdrawals.
• Third-Party Verification: From approved KYC service providers for identity verification.

Moja77 uses your information only for specific, legitimate purposes. Your data is never used for anything beyond what is stated below:

• Account creation, management, and identity verification.
• Processing deposits, withdrawals, and other financial transactions.
• Preventing money laundering and fraud, and ensuring legal compliance.
• Providing customer support services and resolving complaints.
• Sending personalized offers, bonuses, and promotions (if you have given your consent).
• Monitoring platform security and detecting unusual activity.
• Running data analysis to improve service quality.

Moja77 employs industry-leading security technology to protect your personal data. Our security framework is outlined below:

Our servers are hosted in internationally certified data centers with physical and digital security maintained 24/7.

Moja77 never sells your personal data to third parties. However, limited sharing may occur in specific circumstances:

• Payment Processors: Payment gateways such as Mobile Banking, Nagad, and Rocket receive the necessary information to process transactions.
• KYC Partner: Limited data is shared with approved service providers for identity verification.
• Legal Authorities: Mandatory disclosure of information as required by court order or government directive.
• Security Investigation: Relevant regulatory authorities in investigations involving fraud or money laundering.

We have agreements in place with every third party requiring them to maintain the confidentiality of your data. No third party may use your information for their own purposes.

Moja77 uses cookies and similar tracking technologies on its website and app to enhance your experience and ensure the platform functions properly.

• Essential Cookies: Essential for login sessions and platform security.
• Functional Cookies: Remembers your language and preferences.
• Analytics Cookies: Analyzing platform usage to improve our services.
• Marketing Cookies: To show relevant offers (with your consent).

You can block specific cookies at any time through your browser settings. However, disabling essential cookies will prevent login and some core features from working.

Moja77 does not retain your data beyond what is necessary. A defined retention period applies to each category of information:

• Account data: retained for the lifetime of the account and 5 years after closure.
• Financial transaction records: 7 years as required by law.
• KYC documents: 5 years after verification or as required by law.
• Gaming logs: 3 years (for dispute resolution).
• Cookie data: 1 year or until the browser is closed.

Once the retention period ends, data is securely deleted or anonymized.

You have the following rights over your personal data, all of which moja77 fully respects:

• Right to Access: The right to know what information we hold about you.
• Right to Correction: The right to request correction of inaccurate or incomplete information.
• Right to Deletion: Request deletion of your data under certain circumstances.
• Right to Restrict Processing: Request to restrict how your data is used in specific circumstances.
• Right to Portability: The right to receive your data in a machine-readable format.
• Right to Object: Objecting to marketing messages or certain types of data processing.

To exercise any of these rights, email us at [email protected]. We will respond to your request within 30 days.

Moja77 is strictly prohibited for anyone under the age of 18. We do not knowingly collect or process data from minors.

If we discover that data has been collected from a minor, the account will be closed immediately and all associated data will be deleted. If a parent or guardian suspects their child is using our platform, please contact support right away.

As an international platform, moja77 may store or process your data in other countries. All such transfers are carried out in compliance with international data protection standards.

For international transfers, we ensure that the destination country has adequate data protection laws in place, or that appropriate agreements have been signed with the receiving party.

Moja77 may update this Privacy Policy from time to time. For any significant changes, we will:

• We will send a notification to your registered email address.
• We will display a clear notice on the website.
• We will update the "Last Updated" date at the top of the policy.

Continued use of the platform after any changes constitutes your acceptance of the updated policy.